Skills & Competencies for Office Services Assistant I

Office Services Assistant I job profile

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JOB SUMMARY for Office Services Assistant I

Supports office administrative functions and processes with assistance, backup, and coordination duties.

JOB RESPONSIBILITIES for Office Services Assistant I

Assists with planning and coordinating office-wide processes such as facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Processes mail, invoices, employee expense reports, reimbursements, and petty cash. Tracks time reports, attendance or time cards. May act as backup for receptionist, phone coverage, or assist HR activities such as employee onboarding, interview coordination, training initiatives, and other special projects. May be responsible for performing company database or system administration tasks, including data input, reporting, user support, and upgrades. Addresses routine day-to-day problems or coordinates with stakeholders to obtain solutions.

Office Services Assistant I SALARY RANGE

BASE 50%
$41,988
TOTAL 50%
$42,530
Job Level
A01
Job Code
OF13000068
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Office Services Assistant I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Office Services Assistant I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Office Services Assistant I

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
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Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
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Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
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Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
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Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
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2 Job Family Competencies – Data Control
Proficiency Level -2
Skill definition-Governing and managing data to achieve data governance and data management objectives.
Level 1 Behaviors
(General Familiarity)
Describes the importance of data control in maintaining data accuracy and quality.
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Level 2 Behaviors
(Light Experience)
Conducts basic compliance assessments to identify potential risks to data protection.
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Level 3 Behaviors
(Moderate Experience)
Maintains consistency in executing data control procedures to ensure and improve data integrity.
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Level 4 Behaviors
(Extensive Experience)
Manages data access to all sources to protect the privacy and rights of the data's subject.
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Level 5 Behaviors
(Mastery)
Develops internal data control to ensure data integrity and quality within the applications assigned.
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3 Office Services Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant I
Proficiency Level - 4
5 Competency for - Office Services Assistant I
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Office Services Assistant I

1 Core Competencies – Knowledge of Organization
Proficiency Level -1
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Explains our business's mission, vision, strategies, and goals.
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Level 2 Behaviors
(Light Experience)
Explains our organization's code of conduct and values to new staff.
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Level 3 Behaviors
(Moderate Experience)
Makes effective use of our organization's unofficial structure and back channels.
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Level 4 Behaviors
(Extensive Experience)
Emphasizes knowledge of our organization to others to improve job functions.
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Level 5 Behaviors
(Mastery)
Leads the evaluation and improvement of our organization's performance.
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2 Core Competencies – Innovation
Proficiency Level -1
Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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3 Office Services Assistant I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Assistant I
Proficiency Level - 4
5 Competency for - Office Services Assistant I
Proficiency Level - 5

Summary of Office Services Assistant I skills and competencies

There are 0 hard skills for Office Services Assistant I.
9 general skills for Office Services Assistant I, Computer Literacy, Data Control, Data Entry, etc.
12 soft skills for Office Services Assistant I, Knowledge of Organization, Innovation, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Services Assistant I, he or she needs to be proficient in Knowledge of Organization, be proficient in Innovation, and be proficient in Attention to Detail.

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